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Locautorent Brindisi illegally charged my card 4 months after I rented a car at Brindisi Airport claiming I had a traffic infringement which I have never been informed of by them or the Italian authorities. I still have no idea what traffic law I infringed. They...
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1.0
I didn't like
  • Illegal charges
  • Legal activities they made
#1170277
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Worst experience At first seems to be a serious company, but they look to take more money from their customers. We had a problem with the front window, a small stone fell on the glass. Driving on the paid highway, from a big car felt a stone and made a small crack. It...
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1.8
#1115887
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When we rented the car I said tha I'd like a full insurance and we pay for it. Unfortunatly, when we received the bill the company sent an extra charge because of some smal damage in the car. We stay with the car from 06 to 09,05.17. I sent a e-mail to Enterprise in...
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AdiMr
AdiMr

În the same situation ...How to save money?Afraid that tomorrow they will extract another summer from the card.

Anonymous
Chris

Hi, I am in the same situation and interested to talk to you.

1.0
#1081695
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Locautorent - Avoid at all costs ! Unethical , Rip Off

Locautorent
#1154586
1.0
Details
Avoid at any cost. They will harrass you into buying insurance. Any hairline scratch will cost you $$$$. Six months after the rental they charged me $57 claiming admin fee for a traffic ticket that never happened. AVOID! Poor customer service. Unethical practices.
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Locautorent - Unauthorized transaction- rip off

Locautorent
#1153756
1.0
Details
This 48.80 Euro administration charge is outrageous and excessive. I haven t even seen or verify the merit of any traffic violation. The way you nickel and dime customers is a business turn off. This will be the last time you will see any business from me or my associates. A formal complain will be filed with National Rent a car in the USA.
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Locautorent Audi Car Rental Review

Locautorent
#914275
Forced me to pay additional 400Eur useless insurance Avoid Locauto Treviso and its boss Mr Walid Mounir
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Locautorent Car Rental Review

Locautorent
#584236
Terrible company started charging us 3 months after rental with no explanation. Crooks
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Do not use LOCAUTO! We booked a car through rentalcars.com and paid for it in advance, total $232.9. When we arrived in Bologna, we gave them the rental info. They set up an entirely new rental and charged us an additional $333.89 for it. When we tried to resolve it,...
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1.0
I didn't like
  • This company is a scam we were double charged
#1078572
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We paid to get an Alamo rental car from the Venice airport. Locauto was taking care of the Alamo rentals. Our flight was an hour early, so they made us wait. All other car rental agencies we have worked with have all just given us a car when we arrive. After THREE...
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1.5
Tessera, Venezia, Veneto
I didn't like
  • Service
  • Service at all
#1061607
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Never ever, ever ever rent a car from Locauto. I rented a car in Bergamo airport for a week, the car was brought back fine. I received one traffic fine to which I paid right away and obtained all receipts, I showed the desk at the airport the receipt and she said...
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1.0
Orio Al Serio, Lombardy
I didn't like
  • Extra fees which werent legal
  • Legal activities they made
  • Service
#1036601
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we rented a car from milano airport order no. 519184941 we were happy with car which we returned in venice yet now we see that we have been charged extra 169 Euro and our 2500 Euro safe deposit has not been released from our card we rae very concerned with this lack of...
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#1030529
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WE rented a car via Atlaschoice (no problem with this company) - came from LOCAUTO. Picked up in Bologna , returned in Treviso. No problems with pick up, car , returning etc. This was in July 2016. Now I find (February 2017) - SEVEN MONTHS LATER !!!!! they have charged...
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#1017250
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I rented the car in Milan and returned it to Verona. I was assured that the return office @ the rail station would be open when I returned the car. It was not but there was a key drop. Afterward, I was charged additional charges amounting to double the original rental...
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#982335
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We had a similar experience where we were given a car several classes below what we paid for. We also had the car from a fly and drive package and we even paid $167 more to increase the car size. We waited in line for two hours to even get a car and also added the...
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1.7
I didn't like
  • Rental itself
  • Customer service
#981818
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