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We paid to get an Alamo rental car from the Venice airport. Locauto was taking care of the Alamo rentals. Our flight was an hour early, so they made us wait. All other car rental agencies we have worked with have all just given us a car when we arrive. After THREE...
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1.5
I didn't like
  • Service at all
  • Service
#1061607
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Never ever, ever ever rent a car from Locauto. I rented a car in Bergamo airport for a week, the car was brought back fine. I received one traffic fine to which I paid right away and obtained all receipts, I showed the desk at the airport the receipt and she said...
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1.0
I didn't like
  • Extra fees which werent legal
  • Service
  • Legal activities they made
#1036601
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we rented a car from milano airport order no. 519184941 we were happy with car which we returned in venice yet now we see that we have been charged extra 169 Euro and our 2500 Euro safe deposit has not been released from our card we rae very concerned with this lack of...
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#1030529
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Locautorent Audi Car Rental Review

Locautorent
#914275
Forced me to pay additional 400Eur useless insurance Avoid Locauto Treviso and its boss Mr Walid Mounir
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Locautorent Car Rental Review

Locautorent
#584236
Terrible company started charging us 3 months after rental with no explanation. Crooks
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Wheel Damage Charge Review

Locautorent
#528267
They charged 40 € for plastic wheele damage witout giving any information and asking any permission from Catania. Moreover, after 1 month they blocked 1072 Euro witout any permission and further information. I can not reach to headquarter and also local Catania office. Do not rent a bike from them!
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WE rented a car via Atlaschoice (no problem with this company) - came from LOCAUTO. Picked up in Bologna , returned in Treviso. No problems with pick up, car , returning etc. This was in July 2016. Now I find (February 2017) - SEVEN MONTHS LATER !!!!! they have charged...
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#1017250
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I rented the car in Milan and returned it to Verona. I was assured that the return office @ the rail station would be open when I returned the car. It was not but there was a key drop. Afterward, I was charged additional charges amounting to double the original rental...
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#982335
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We had a similar experience where we were given a car several classes below what we paid for. We also had the car from a fly and drive package and we even paid $167 more to increase the car size. We waited in line for two hours to even get a car and also added the...
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1.7
I didn't like
  • Customer service
  • Rental itself
#981818
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We rented a car in Milan for our fly and drive Tuscany trip through a travel company. We picked up the car and all good, we even bought more insurance so we would be covered for EVERYTHING. We drove for 2 hours and boom, we got a blow out. We called all the numbers on...
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1.7
#963399
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Locauto Naples, there isn't a barge pole long enough. Aggressive, untrustworthy, underhand. They claim not to speak English and have an aversion to paperwork. We were there in October 2916. When I returned the car, I was told to sign on a tatty iPad and was...
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#944459
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Don't get close to these thieves . I rented a car in Corsica including CDW . My car got stuck in a narrow alley and couldn't even open the door. Some good people pulles us out of the alley but the doors were damaged. The thieves ignored the CDW and charged us 3520...
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Anonymous
Anonymous

We hired a car in Genoa. We got a Navigation system that cost €135.00. Took me 10 mins before we left the airport to learn all of the switches. Another 10 mins to load the nav...

1.4
I didn't like
  • Thieves
  • Company
  • Company the service the dishonesty
#935330
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We were supposed to take the car from ciampino airport - Rome. Booked in for pick up at 12.30pm. Deposit was paid for the car with rentacar.com. Due to train being slightly late we arrived to pick it up at 1.30 pm. Tried to ring them (3 times) to let them know but they...
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1.6
#908621
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