Not resolved
Billing Practices

Locautorent Brindisi illegally charged my card 4 months after I rented a car at Brindisi Airport claiming I had a traffic infringement which I have never been informed of by them or the Italian authorities. I still have no idea what traffic law I infringed.

They charged my card $84 nz before they even informed me of the supposed infringement and have not replied to any emails or their online complaints form I wish I had checked them out online before I hired the car.

I have had to block my card to avoid ongoing so called administration charges. I guess this and other charges are how they make their money especiall knowing people have left the country.

Product or Service Mentioned: Locautorent Car Rental.

Reason of review: Poor customer service.

Monetary Loss: $84.

Preferred solution: Full refund.

I didn't like: Legal activities they made, Illegal charges.

Company wrote 0 public responses to the review from Jan 16.
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