Locautorent Brindisi illegally charged my card 4 months after I rented a car at Brindisi Airport claiming I had a traffic infringement which I have never been informed of by them or the Italian authorities. I still have no idea what traffic law I infringed.
They charged my card $84 nz before they even informed me of the supposed infringement and have not replied to any emails or their online complaints form I wish I had checked them out online before I hired the car.
I have had to block my card to avoid ongoing so called administration charges. I guess this and other charges are how they make their money especiall knowing people have left the country.
Product or Service Mentioned: Locautorent Car Rental.
Reason of review: Poor customer service.
Monetary Loss: $84.
Preferred solution: Full refund.
I didn't like: Legal activities they made, Illegal charges.