Locautorent - Double charged by LocAuto
Do not use LOCAUTO!We booked a car through rentalcars.com and paid for it in advance, total $232.9.
When we arrived in Bologna, we gave them the rental info. They set up an entirely new rental and charged us an additional $333.89 for it. When we tried to resolve it, they claimed it was an "insurance issue". We have since gotten a letter informing us of a "traffic violation" and charging our credit card an additional $55.99 for "administrative fees." They told us we would be hearing from the Italian Government about this.
To date we have heard nothing from the government.
This company is a scam without question.Don't use them and don't book through rentalcars.com!
Review about: Locautorent Car Rental.
Reason of review: Pricing issue.
Monetary Loss: $388.
Preferred solution: Full refund.
I didn't like: This company is a scam we were double charged.