Not resolved
Additional Fees
Billing Practices
Customer service
Value for money

Do not use LOCAUTO! We booked a car through and paid for it in advance, total $232.9.

When we arrived in Bologna, we gave them the rental info. They set up an entirely new rental and charged us an additional $333.89 for it. When we tried to resolve it, they claimed it was an "insurance issue". We have since gotten a letter informing us of a "traffic violation" and charging our credit card an additional $55.99 for "administrative fees." They told us we would be hearing from the Italian Government about this.

To date we have heard nothing from the government.

This company is a scam without question. Don't use them and don't book through!

Product or Service Mentioned: Locautorent Car Rental.

Reason of review: Pricing issue.

Monetary Loss: $388.

Preferred solution: Full refund.

I didn't like: This company is a scam we were double charged.

Company wrote 0 public responses to the review from Jul 24, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like