Manufacturer: Locautorent Category: Car Rentals Clear all filters (27 of 27 reviews match)
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We paid to get an Alamo rental car from the Venice airport. Locauto was taking care of the Alamo rentals. Our flight was an hour early, so they made us wait. All other car rental agencies we have worked with have all just given us a car when we arrive. After THREE...
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1.5
Product
Locautorent Car Rental
I didn't like
  • Service at all
  • Service
#1061607
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Never ever, ever ever rent a car from Locauto. I rented a car in Bergamo airport for a week, the car was brought back fine. I received one traffic fine to which I paid right away and obtained all receipts, I showed the desk at the airport the receipt and she said...
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1.0
Product
Locautorent Car Rental
I didn't like
  • Extra fees which werent legal
  • Service
  • Legal activities they made
#1036601
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we rented a car from milano airport order no. 519184941 we were happy with car which we returned in venice yet now we see that we have been charged extra 169 Euro and our 2500 Euro safe deposit has not been released from our card we rae very concerned with this lack of...
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Product
Locautorent Car Rental
#1030529
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Locautorent Car Rental Review

#584236
Terrible company started charging us 3 months after rental with no explanation. Crooks
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Picked up in Bologna , returned in Treviso. No problems with pick up, car , returning etc. This was in July 2016. Now I find (February 2017) - SEVEN MONTHS LATER !!!!! they have charged £275 to my CC with no explanation/communication. CC company have frozen the charge...
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Product
Locautorent Car Rental
#1017250
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I rented the car in Milan and returned it to Verona.I was assured that the return office @ the rail station would be open when I returned the car. It was not but there was a key drop. Afterward, I was charged additional charges amounting to double the original rental...
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Product
Locautorent Car Rental
#982335
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We had a similar experience where we were given a car several classes below what we paid for.We also had the car from a fly and drive package and we even paid $167 more to increase the car size. We waited in line for two hours to even get a car and also added the...
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1.7
Product
Locautorent Car Rental
I didn't like
  • Customer service
  • Rental itself
#981818
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Locauto Naples, there isn't a barge pole long enough.Aggressive, untrustworthy, underhand. They claim not to speak English and have an aversion to paperwork. We were there in October 2916. When I returned the car, I was told to sign on a tatty iPad and was mis-informed...
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Product
Locautorent Car Rental
#944459
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We were supposed to take the car from ciampino airport - Rome.Booked in for pick up at 12.30pm. Deposit was paid for the car with rentacar.com. Due to train being slightly late we arrived to pick it up at 1.30 pm. Tried to ring them (3 times) to let them know but they...
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1.6
Product
Locautorent Car Rental
#908621
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Irented a car in Reggio Calabria, and returned it a day later at Rome airport.The pickup location was an outside lot in bright sunlight. All the obvious damages were noted. The car never left our possession. We drove directly to Rome, left the car in a locked lot...
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Product
Locautorent Car Rental
I didn't like
  • Attempted fraud of my credit card
  • Being scammed
#900019
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I picked up the car at Naples airport. I am in the motor industry so I know how to appraise a car for scratches and damage. YOU MUST DO THIS. I took pictures of every mark and scratch on the car before i drove away. The girl had two on her IPAD but I found a lot more...
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Product
Locautorent Car Rental
I didn't like
  • No evidence provided
  • Dishonest staff
  • Attempted fraud of my credit card
#857218
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