Product: Locautorent Car Rental Clear all filters (32 of 32 reviews match)
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I rented a car from Locauto this Summer.On Pick-up we noted 11 damages which were fixed in the contract. On Drop-off, only 6 were registered (???), so we paid our agreed invoice and expected the deal to be closed. One week late we got an invoice per email and our...
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1.9
Product
Locautorent Car Rental
I liked
  • Car was ok
I didn't like
  • Customer service and cheating billing practices
#1180608
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Its very strange that a company from Italy, a nice country, proceed like this. During my Italy time, unfortunatily a got tree injuries driving in roads or in cities. I will not pay the injuries because I lost a lot of Money with this company. They will pay the...
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Product
Locautorent Car Rental
#1179122
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Locautorent Brindisi illegally charged my card 4 months after I rented a car at Brindisi Airport claiming I had a traffic infringement which I have never been informed of by them or the Italian authorities. I still have no idea what traffic law I infringed. They...
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1.0
Product
Locautorent Car Rental
I didn't like
  • Illegal charges
  • Legal activities they made
#1170277
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Worst experience At first seems to be a serious company, but they look to take more money from their customers.We had a problem with the front window, a small stone fell on the glass. Driving on the paid highway, from a big car felt a stone and made a small crack. It...
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1.8
Product
Locautorent Car Rental
#1115887
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When we arrived in Bologna, we gave them the rental info. They set up an entirely new rental and charged us an additional $333.89 for it. When we tried to resolve it, they claimed it was an "insurance issue". We have since gotten a letter informing us of a "traffic...
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1.0
Product
Locautorent Car Rental
I didn't like
  • This company is a scam we were double charged
#1078572
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We paid to get an Alamo rental car from the Venice airport. Locauto was taking care of the Alamo rentals. Our flight was an hour early, so they made us wait. All other car rental agencies we have worked with have all just given us a car when we arrive. After THREE...
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1.5
Tessera, Venezia, Veneto
Product
Locautorent Car Rental
I didn't like
  • Service
  • Service at all
#1061607
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Never ever, ever ever rent a car from Locauto. I rented a car in Bergamo airport for a week, the car was brought back fine. I received one traffic fine to which I paid right away and obtained all receipts, I showed the desk at the airport the receipt and she said...
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1.0
Orio Al Serio, Lombardy
Product
Locautorent Car Rental
I didn't like
  • Service
  • Extra fees which werent legal
  • Legal activities they made
#1036601
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we rented a car from milano airport order no. 519184941 we were happy with car which we returned in venice yet now we see that we have been charged extra 169 Euro and our 2500 Euro safe deposit has not been released from our card we rae very concerned with this lack of...
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Product
Locautorent Car Rental
#1030529
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Picked up in Bologna , returned in Treviso. No problems with pick up, car , returning etc. This was in July 2016. Now I find (February 2017) - SEVEN MONTHS LATER !!!!! they have charged £275 to my CC with no explanation/communication. CC company have frozen the charge...
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Product
Locautorent Car Rental
#1017250
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I rented the car in Milan and returned it to Verona.I was assured that the return office @ the rail station would be open when I returned the car. It was not but there was a key drop. Afterward, I was charged additional charges amounting to double the original rental...
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Product
Locautorent Car Rental
#982335
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