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I rented from Locauto in March 2015. I returned the vehicle with no damages and a full tank of gas.

After returning to my home nation, I received an email claiming I damaged the vehicle. I asked for clarification and proof. They stated "slight bumps to the bumper" but sent no proof. They billed my American Express for $327.

I successfully disputed the charges and Locauto did not reapond to American Express's communications.

I recently received an email from an Italian collection agency demanding more than $400 or they will turn me over to a US collection agency.

Locauto has numerous complaints against them for similar activities.

I will not pay for damages that I did not do and most likely do not exist. Avoid Locauto!

Reason of review: Pricing issue.

Location: Oviedo, Florida

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Guest

I am having exactly the same problem with them. How do you plan to proceed.

Guest

Exactly the same thing happened to me in November 2015. Have now been contacted by Italian debt collection agency. Would like to know how your situation turned out.

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