Not resolved

Never ever, ever ever rent a car from Locauto.I rented a car in Bergamo airport for a week, the car was brought back fine.

I received one traffic fine to which I paid right away and obtained all receipts, I showed the desk at the airport the receipt and she said *yeah thats fine* It wasnt fine...a month later I was being charged over 40 Euro as they were saying they were receiving letters from the italian highway authority about my fines. THEY WERE NOT. I had to get a solicitor to combat their solicitor who was sending me the fines and letters and automatically taking it from my account. My solicitor concluded that there were NO VIOLATIONS being sent to them.

400 Euro & 1 year later, the case is over.I highly, highly recommend never to consider Locauto

I didn't like: Service, Legal activities they made, Extra fees which werent legal.

Review #1036601 is a subjective opinion of a user.

Product or Service Quality
Customer service
Insurance Quality
Diversity of Products or Services
Additional Fees
Price Affordability
Discounts and Special Offers
Value for money
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PRODUCT OR SERVICE Locautorent Car Rental
Reason of Review / Monetary Loss Poor customer service / $400
Preferred solution Not specified

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